Shipping Policy

Order Processing

All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.

You will receive a confirmation email once your order has been shipped.

Shipping Times

Estimated delivery times:

  • USA: 5–12 business days

  • UK & EU: 7–14 business days

  • Canada & Australia: 7–14 business days

  • Rest of World: 10–20 business days

Shipping times may vary due to customs, carrier delays, holiday seasons, or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method.

Wrong Address Disclaimer

Please ensure your shipping address is correct.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

If you need to make a correction, contact us immediately at support@try-flexica.com.

Lost / Delayed Packages

If your package is delayed or tracking hasn’t updated in 7+ days, contact us and we will assist you.

If a package is marked delivered but you did not receive it, please check with neighbors, building management, or local postal authorities.

Customs & Import Fees

International orders may be subject to customs duties or taxes.
These fees are the responsibility of the customer and are not included in our prices.

Contact Us

For all shipping-related questions, reach us at:
📧 support@try-flexica.com